DIR Deliverables-Based Information Technology Services (DBITS)
Esolvit Contract ID (DIR-CPO-4940)

DIR DBITS ContractDIR DBITS Contract

Deliverables-Based Information Technology Services (DBITS) Contract

Esolvit, Inc. a Texas HUB Certified Company providing global information technology services & solutions over 15 years, is pleased to announce that it was awarded a contract with the State of Texas through the Texas Department of Information Resources (DIR) to provide Deliverables-Based Information Technology Services (DBITS) to Texas State and Local Governments under DIR - DIBITS Contract Number: DIR-CPO-4940.

Esolvit Inc., is approved to offer Deliverable-Based Information Technology Services (DBITS) to DIR Customers in Texas and throughout the United States, including State and Local Government, Higher Education Institutions, Independent School Districts,     K-12 School District, Other public entities in Texas as well as public entities outside the state. DBITS provides our clients a broad range of fixed price and broad range of deliverable services to help our clients to meet their business goal. We are committed to our client’s success by delivering high-value technology services that help our clients imagine and realize a better future.

DBITS does not provide for temporary IT staff augmentation services on a time (hourly) basis. Clients can use our DIR ITSAC contract for staff augmentation services.

Please refer to the DIR Cooperative Contracts Program for further information about DIR’S co-operative Contract program. https://dir.texas.gov/cooperative-contracts

Technology Categories Offered under DBITS Contracts:

Esolvit is one of the few preapproved and authorized local HUBs to work under DBITS SOWs or contracts under the following DBITS categories offered through DIR.

Esolvit, Inc. offers the following technology categories through the DBITS contract:


Application Development is the development of new applications which may be mainframe, server, network-based, web-based or a combination and may require interfaces to existing applications. Application Maintenance and Support includes troubleshooting, modifying, maintaining, improving security, and enhancing legacy systems and applications which may be running in a production environment.


Technology upgrade, migration, and transformation may be accomplished by converting/migrating legacy applications to new technology, either with or without new business functionality. It may also include introducing new technology into the enterprise and managing any changes as a result of the introduction.


Transformation may include assessments of the current application portfolio, evaluation of the technology assets before beginning technology transformation and Business Case development for justification of an initiative. Part of the transformation journey may include planning, analysis, requirements development, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, application programming and support services, and training support.


Return on investment (ROI), benchmarks, and milestones may also be appropriate to include in a transformation initiative.


Agile methodology MAY be considered if requesting agency defines the sprint schedule, methodology, and governance which defines the process of developing, communicating, implementing, monitoring, and approving the project phases. Additional areas within scope include the following:

  1. Website content accessibility compliance
  2. Cloud transformation
  3. Digital transformation
  4. IT organizational transformation
  5. User acceptance testing.

ERP is an amalgamation of an organization's information systems designed to automate and integrate a variety of functions, commonly referred to as “back office”, including financials, human resources and asset management. These systems are usually modularized and generally highly configurable. Business Process Reengineering (BPR), system or application changes, implementation, conversion services, and training are often included in an ERP initiative.


BI enables an organization to perform in-depth analysis and includes, where required, data mining of detailed business data providing real and significant information to business users. BI may include an integrated group of operational and decision support applications and databases. BI makes use of tools designed to easily access data warehouse data. A data warehouse collects, organizes and makes data available for the purpose of analysis and gives organizations the ability to access and analyze information about its business. The function of the data warehouse is to consolidate and reconcile information from across disparate business units and IT systems and provide a context for reporting and analysis.


This category includes solutioning data warehouse architectural design, data warehouse processes and sourcing, extraction, transformation, analytics, and loading of data sources; planning, assessment, product installation and tuning; prototype development, deployment, data cleansing, data mart development and support; data migration, integration with data mining; integration with business intelligence tools, artificial intelligence, and/or systems; data scrubbing; data transformation; training and knowledge transfer.


Road mapping for a data warehouse initiative may include assessment of technology and infrastructure, as-is documentation, business requirements gathering, use case development, and reporting requirements analysis.


Data governance planning and implementation, and Business Analytics and Reporting (BAR) is also included in this category.


IT Assessments and Planning may include IT effectiveness, maturity, governance, and architecture. Strategic planning activities may include mission statement development, visioning and goals, objectives, and strategy development. Assessment of staff knowledge, skills and abilities, bandwidth, time and motion studies, and succession planning are included in this category. Strategic planning development and tactical planning may require the provisioning of actionable plans and roadmaps. Organization change management, enterprise architecture, cloud assessments, and network performance assessments are within scope as well.


Also included in this category are the independent verification and validation procedures that are used together for in-depth analysis of a product, service, or system for compliance with requirements as well as the independent oversight of software (or systems) development life cycle (SDLC) processes and specifications.


Market Research, Procurement Advisory, and Contract Implementation Services activities may include requirements gathering, facilitation activities, scoring criteria development, evaluation criteria development, negotiation guidance and assistance, and contract transition assistance.

  1. Cost optimization including software license cost analysis
  2. Financial planning and pricing structures
  3. Market reviews/market research
  4. Market engagement
  5. Transition/implementation assistance;
  6. IT contract management assistance

NOTE: When using IT Procurement Assistance under Texas Government Code, § 2155.004, a state agency may not accept a bid or award a contract that includes proposed financial participation by a person who received compensation from the agency to participate in preparing the specifications or request for proposals on which the bid or contract is based. The selected Contract Holder and the employees of that Contract Holder who perform IT Procurement Assistance Services will be ineligible to respond to any resulting solicitation(s).


Project and Program management services include any or all of the project management processes identified by the Project Management Institute (PMI) as published in the most recent edition of the PMBOK® Guide, including practice guides such as Agile and Managing Change in Organizations.


Examples of included services include utilizing the Customer's tools and processes, using commercially available off-the-shelf tools, using Contract Holder's own proprietary tools and processes to manage a project, and using the Texas Project Delivery Framework. Information about the framework tool can be found at the following url: https://prod.dir.texas.gov/project-delivery-framework


This category includes, but is not limited to:

  1. Business case development
  2. Statewide impact analysis
  3. Cost to benefit analysis;
  4. Risk assessment
  5. Stakeholder management;
  1. Organizational change management
  2. Strategic planning
  3. Program assessment
  4. Agile development, training, coaching

DIR Ordering Process and Placing Orders:

Contract No. DIR-CPO-4940
  • Link to DIR DBITS page with SOW instructions. Please see DIR'S statement of Work page for more information about SOWs.
  • Customers must complete a Statement of Work (SOW) that must be in the form contained in Appendix C.
    Please see DIR’s Statement of Work page for more information on Agile SOWs and Waterfall SOWs to help choose which best fits your business needs.

Services available under this Contract are limited to the deliverables-based information technology services Technology Categories as specified on this site. This Contract is part of the Texas Department of Information Resources (DIR) Cooperative Contracts Program.

DBITS Ordering Process Requirement

Customer is required to reference DIR contract number DIR-CPO-4940 when placing Purchase Orders

Vendor ID: 1205835431200
HUB Number: 062203

Warranty and Returns

This contract is for services ONLY. No hardware or software products may be sold through a DBITS contract. Resellers are not available for this DBITS contract. This contract does not have associated Warranty and Return policies.

Statement of Work (SOW) / Purchase Order Issuance

  • In order to be awarded a Purchase Order hereunder, Vendor must respond, in writing, to a Statement of Work (SOW) for services as issued by Customers, consistent with the Terms and Conditions of this Contract. Vendor shall only respond to SOWs for Technology Categories which Vendor has been awarded in this Contract. Customer SOWs must be complete, signed by an authorized representative of Customer and must be in the standard form for this contract. Vendor understands that no work under any SOW issued by Customer shall commence until receipt of a Purchase Order.
  • Service provided under this Contract shall be based on the SOW. Customers may negotiate the terms and conditions of a SOW to suit their business needs, so long as the SOW terms and conditions do not conflict with or weaken the terms of this Contract. Vendor shall perform its work in compliance with this Contract and the agreed upon SOW with Customer.
  • For state agencies, the value of any one SOW may not exceed $5 million including all extensions, renewals and change orders. The value may not exceed $10 million for eligible voluntary customers.
For more information on the DIR contract ordering process, please visit the website https://dir.texas.gov/cooperative-contracts.
Are you a customer located outside of the State of Texas?
We would be pleased to work with you. Please see the DIR website to secure an inter-local agreement to buy services via the cooperative contracts program.

Contact Information

Esolvit, Inc. DIR DBITS Contract Number is (DIR-CPO-4940), For more information on service quotes, purchase orders and to discuss your specific requirements contact us at

Name Phone Number Email
Usha Boddapu 512-350-9564 usha@esolvit.com
Tina Davis 512-333-2151 tina@esolvit.com
Jugna Shah 512-589-4499 admin@esolvit.com
Priya Murthy 512-761-1205 priya@esolvit.com
Esolvit Office 11675 Jollyville Road, Suite 152, Austin, TX 78759
Office Phone 512-551-4000
Fax 512-628-6256
E-mail dir@esolvit.com