An accomplished professional, having strong background in Operations Management and Service Delivery. A skilled planner and implementer with excellent communication skills & abilities in achieving corporate strategic objectives of the organization through my expertise & extensive experience. Expertise in developing procedures, service standards for business excellence; conducting internal audits to ensure compliance with statutory requirements; planning & directing large scale organizational development projects involving multiple stakeholders including customers, contractors/staffs as well as vendors / external suppliers etc. Extensive experience of over several years in maintaining businesses for different organizations and operations.